When you are in the process of making a purchase, you are reserving the seats in question, so no one else can buy these seats at the same time. Because of the high demand, we have instituted a time limit for completing the transaction. The time limit may vary from event to event, all depending on the information we need from you. On the average, though, you have about 10 minutes to complete a purchase. If you exceed this time limit, the tickets are released again. That way we ensure that the highest possible number of people has an opportunity to buy tickets.

If you exceed the time limit, you will have to start over, in which case there is NO GUARANTEE that the same tickets can be offered to you again. Therefore, we recommend that you always have your credit card ready, when you initiate a transaction at billetlugen.dk.