Help and Contact
Did you buy a ticket, and do you want to make sure you can get your money back, if you get ill and therefore cannot make it to the event?
In collaboration with Tryg, Billetlugen offers Missed Event Insurance for your tickets. The price is 7,2% of the price of the tickets (incl. fees) for insuring your tickets. When you purchase tickets, and choose the insurance option, the calculated value is automatically added to your order. If, for instance, the ticket price is DKK 100.00 the cost to insure is DKK 7,2 including insurance tax of 1.1%, payable to the state.
Missed Event Insurance covers e.g.:
- Death or sudden illness afflicting the insured, or family or companions of the insured
- Fire or break-in in own household immediately before the start of the event
- Divorce or separation
- Unexpectedly being letting go from a job less than 3 months before the event takes place
- Ticket holder not passing an exam and having to retake it
The price is the total insurance premium, including insurance tax of 1.1 %.
Note: Insurance does not cover if you are merely prevented to go due to making other plans. Furthermore, the insurance cost is not refunded in case the event is cancelled.
Billetlugen is merely acting as intermediary of the insurance. All questions about the insurance is to be directed to Tryg at affinity@tryg.dk or telephone +45 73707878
Read about the product here
Read the complete insurance terms and conditions here.