Help and Contact

Billetlugen's FAQ section is here to help you answering the most frequent queries. Simply enter your question or search a term below:


Tickets as gifts


Your ticket is not personal. You can easily give it away as a gift, even if your name is on the ticket. Only at very few events will they check ID’s, in which case this will be emphasized on the homepage.

Be aware that you, as the buyer, are still the legal owner of the ticket. Therefore, Billetlugen can only assist the purchaser of the ticket if it is lost or if problems arise otherwise.