Why is the transaction time limited when I buy tickets online?
When you are performing a purchase, you are holding the relevant seats so that no one else is able to buy the tickets at the same time. By reason of the high demand, we have made a time limitation for the completion of the transaction. The time limitation varies from one event to the other depending on which details we need from you. However, on average, you have 5 minutes to complete a purchase. If this time limitation is exceeded, the tickets will be released. This way, we ensure that as many as possible get the chance to buy tickets online.
If you have exceeded the time limitation, you will have to start over, and then there are NO GUARANTEES that you will be offered the same tickets again. Therefore, we recommend that you always have your credit card at hand when you initiate a purchase at billetlugen.dk.