Contact Us

If you have any questions or difficulties in connection to yout ticket purchase, you can find help to some of the most common questions in our FAQ section. In case you do not find the answer, please contact us through the contact form below.

We will reply to your enquiry within 3-5 work days. During busy times, the reply time may be prolonged.

You are also welcome to contact Billetlugen Customer Service on phone no. +45 70 263 267 Monday - Friday between 10.00 am and 5.00 pm local time. The phones are closed on national holidays as well as 24 December and 31 December.

Have you bought your tickets in Fona, please include your registration number and account number to your bank so that we can refund the ticket for you. Do not want to disclose this writing, please contact Billetlugen Customer Service, telephone 70 263 267 during business hours Monday - Friday ml. kl. 10:00 and 17:00.
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Billetlugen formidler udelukkende salg af billetter mellem billetkøberen og den ansvarlige arrangør. Alle reklamationer vedrørende arrangementet skal rettes direkte til arrangøren.